FAQ
Your Questions Answered....
'WHERE ARE YOU BASED?'
We are based in The Secret Warehouse - L208HN
Our studio is based on the 3rd floor of the building with no lift access so please bear that in mind when visiting
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'DO I NEED AN APPOINTMENT?'
YES! We are appointment only - to book your appointment please use the link to our booking system on the top right of this page
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'DO YOU CHARGE FOR APPOINTMENTS?'
Yes - all first appointments require a non-refundable £20 appointment fee which must be paid to confirm your appointment. Second visits and collections are free of charge.
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'HOW FAR IN ADVANCE SHOULD I START DRESS SHOPPING?'
We recommend starting the search for your dress around 12 months before the big day. Our dresses are made to order, meaning your dress is made just for you so this process can take around 6-8 months. Add in your alterations and also the actual time to find the one, then time can quickly dissapear!
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'WHAT IS YOUR PRICE RANGE?'
Our dresses range from £400-£2200 and separate £250-£1200
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'HOW LONG ARE FIRST BRIDAL APPOINTMENTS?'
We allow 1.5 hours for each bridal appointment. This give you enough time to try on all the dresses that catch your eye and then retry any of your favourites before hopefully finding the perfect one!
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'HOW MANY PEOPLE CAN I BRING WITH ME TO AN APPOINTMENT?'
We only allow the Bride and 3 guests max in any appointment this is due to the space in our studio and also for your Brides... let's just say, less is more when it comes to opinions on your dress choice!
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'WHO SHOULD I BRING WITH ME?'
Now this might seem like the easiest part of the process for you but PLEASE have a good think who you really want at your appointment. More doesnt always mean more fun! Pick that squad who are going to make you feel amazing and not tear you down. Positive criticism is what we want, not nasty and negative!
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'WHAT SIZE ARE YOUR SAMPLE GOWNS?'
The majority of our samples are around a 12-16 but all our samples vary in size and this also depends on the designer. Wedding dresses are not based on standard UK sizing so don't worry if things are a little big or small - no sample will fit you perfectly regardless of your size so we will give you a good idea how your dress will look with a few tricks here and there. Don't be put off or worried about sample sizes, we have Brides of all shapes and sizes in daily and know what we are doing... you are in safe hands!
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'WHAT IS YOUR SIZE RANGE?'
All our designers cater for sizes 0-18 but the majority of your designers make there gowns in sizes 0-28
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'WHAT IS THE PROCESS OF PURCHASING A GOWN?'
Your initial appointment will include an 1.5 hour private fitting in our studio complete with drinks and tunes. If you find ‘the one', we will take your measurements and order your dress in the size closest to those measurements. At that point, we will ask for a 60% non-refundable deposit, the remaining 40% will then be paid within 3 months. When your gown is ready, we will notify you and arrange a follow up appointment to try on your wedding dress and celebrate finding the one!
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'HOW DO FITTINGS WORK ONCE I HAVE MY GOWN?'
When we place your dress order we order the size that is closest to your measurements according to that particular designers sizing chart. Alterations are almost always needed to make sure that your dress fits you perfectly. We do not offer in house alterations, however we can recommend great seamstresses in the area. Flamingo Boulevard is not affiliated with any of these seamstresses.
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'CAN I RETURN OR EXCHANGE?'
MADE-TO-ORDER GOWNS ARE ALL FINAL SALE. ALL DEPOSITS PAID ARE NON REFUNDABLE.
Contact us
For any other questions or inquiries, please get in touch.